How can i submit a ticket?

honekv

I received "[FINAL NOTICE] Payment required to continue using TeamViewer".

My account has been blocked. As a result, I can't even submit a ticket.

Please help in this matter.

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Accepted answers

JeanK

Hello @honekv,

The only solution would be to pay the invoice.

It will then automatically unblock the license.

All comments

honekv

I submitted a ticket to "(Content removed as per Community Guideline)". A day later I received a letter with a link. By following this link, I was able to make a payment with a credit card. After that, my account was immediately unlocked.

This procedure is suitable for those who do not want to pay by direct bank transfer. (see "Wire transfer", https://community.teamviewer.com/English/kb/articles/108661-all-about-payment).

JeanK

Hello @honekv,

The only solution would be to pay the invoice.

It will then automatically unblock the license.

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