How can I remove my personal computer from a company account when they have an outstanding invoice?

Lone_Domino · 2021-04-16T02:29:06+00:00

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I have a personal laptop that was attached to my work TeamViewer account. I no longer work at that company and they decided to not renew the account. Now I cannot use TeamViewer personal on my personal computer because it is tied to an account with an outstanding invoice. It is associated with my personal account now but the ID still ties it to the work account as well.

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JeanK

Hello @Lone_Domino,

Currently, there is no possibility to remove your personal computer from a company account that has an unpaid invoice.

The issue here is as you have used your TeamViewer company account on your personal computer, your personal computer is in this scenario (in a TeamViewer perspective) considered as your corporate device.

As the TeamViewer ID of your computer is directly linked to an unpaid invoice, the only way to unblock it is the payment of this invoice in question.

I am sorry I couldn't come up with a handy solution.