connection

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Asana
Asana Posts: 1 ✭
edited April 2021 in General questions

I cannot connect my 2 computers together even though they are ready to connect ... prompting check check the internet connection

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  • JoshP
    JoshP Posts: 894 Community Manager 🌍
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    Hello @Asana

    Thank you for your post, and welcome to the TeamViewer community!

    This message means that one of the devices is not able to communicate with our servers.

    Please restart TeamViewer on both devices and try again.

    Josh P.

    Senior Community Moderator

    ---

  • Asana
    Asana Posts: 1 ✭
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    Thank you for the response. Actually I even was able to send message from each computer to the other but remote control was not working. Both computers are mine in front of me …. they are connecting to the same internet but the remote is not working

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