Please cancel invoice ***please do not post any personal information***

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Fourway
Fourway Posts: 1 ✭
edited April 2021 in General questions

I have just been RUDLY spoken to be someone of your Phone system, unwilling to assist with this quires


Just bloody cancel the invoice i am not paying it...............................................

Answers

  • AlenaC
    AlenaC Posts: 932 Moderator ☑
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    Hi @Fourway

    thanks for reaching out to us. We are sorry to see that you are not getting the support you expected. We do not offer private support on the community but I can try to assist. Cancellations are handled by our dedicated department through our ticket system. Did you already create a ticket?

    https://community.teamviewer.com/English/kb/articles/72027-how-to-submit-a-ticket

    If yes, could you please send me a private message with your ticket ID?

    If not, please open a ticket or send me your email address to open a ticket for you.

    Thanks in advance

    Best, Alena

    Spanish Community Moderator :)

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