Terminate contract

rlcraighead

My apologies as I would like to terminate my contract-I purchased the wrong software and I am within the 7-day window. (moderator-please do not post any personal information).

Thank you,

Robert

AlenaC

Hi @rlcraighead

welcome to our community! Thanks for your post.

We are sorry to hear that, but hope that you continue using TeamViewer :)

To cancell your license please submit a ticket. Our dedicated department will take care of it as soon as posible. If you need assistance submiting a ticket, please read here, how to raise it:

https://community.teamviewer.com/English/kb/articles/72027-how-to-submit-a-ticket

Hope this helps

Best, Alena

WiB

I want to terminat my account but I cant send a ticket.

Akiho

Hi @WiB,

Thank you for your message.

In order to submit a ticket, it requires to sign in with your licensed TeamViewer account.

Please note that for TeamViewer customers, Deleting TeamViewer license account will not cancel your subscription as a result.

For all license cancellation requests, please contact TeamViewer Support Team for further assistance. Please prepare your order number or invoice number before calling Customer Support. 

Thank you for your understanding and patient. 

Best Regards,

Akiho