cancellation of next year's auto-renewal of the license.
Hi,
I wish to request the official receipt or confirmation of receiving the payment for paid invoice.
Please help.
Looks like I got merged with another question, which is fine. but in my case, I cannot submit a ticket because my licence has already expired
Hi @Keon4004_Admin,
Thank you for your post 😊
Please submit a support ticket so our customer support team will assist you in cancellation.
Hope this will be helpful.
Kind regards,
Yuri
Hi there,
I've revoked permission to any payments to teamviewer via paypal a long time ago, before this I've tried to unsubscribe via the place where you can manage the licences, which then only offer to upgrade the licence. After a good amount of time spent searching for a button to unsubscribe I was convinced it was impossible to find a way to digitally unsubscribe except via revoking permissions. Now I'm being harassed by e-mails because of the payment failures repeatedly. I apologise for the inconvinience but I'd like to kindly ask to be unsubscribed from this service, I haven't been using it for a good amount of months. I also can't submit a ticket because of the expired licence as teamviewer only notified me since after the licence expired, so that's why I'll need to do it via a question here.
