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license not activating

Catfan Posts: 1 Newbie

I have used the email to activate my license and connected my laptop. It shows my name but shows free version. If I go through the activation email again there is no link. Can someone tell me what to do? I tried to call teamviewer but it said call support is not included with the basic license. If I knew I would not have paid the year.


  • AlenaC
    AlenaC Posts: 483 Moderator

    Hello @Catfan,

    ^thanks for posting. Welcome to the community

    Please send me your email address in a private message please

    Thanks in advance

    Best, Alena

    Alena C
    Spanish Community Moderator
  • handiwegar
    handiwegar Posts: 1 Newbie


     I have similar problem. After extension license end off time I've info non commercial license.. 
    But on the accout i,ve status subscription - Activate

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