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Can't connect from home to work

ja2austintx
ja2austintx Posts: 2 Newbie

Hi -- I hope someone can help. I have an annual license for my workstation at the office. I have been connecting to that workstation from home, but suddenly it says my "trial period" is over and I need to purchase a license.

Do I need two licenses, one for my home computer and one for my workstation at the office, just to connect remotely between the two? That doesn't seem right.

Thanks for any information.

Answers

  • ja2austintx
    ja2austintx Posts: 2 Newbie

    Just to be clear, the license I have for my workstation at the office is a commercial license. I purchased it well over a year ago and renewed it several months ago for another year.

  • AlenaC
    AlenaC Posts: 483 Moderator

    Hi @ja2austintx

    welcome to the community! Thanks for your post.

    Please go in your TeamViewer to: Help --> about TeamViewer --> look for license

    Do you see the right license there? If yes, then it is all good :)

    Best, Alena

    Alena C
    Spanish Community Moderator
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