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license renewal

Hi there

I have an overdue invoice to renew my subscription as ended up to pay it it out

fully about a week ago however I'm still blocked to connect remotely on all of my devices

any ideas what should I do next ? as the Support team hasn`t been contactable!


  • Yuri_T
    Yuri_T Posts: 2,152 Moderator

    Hi @Hamid1356,

    Thank you for your post.

    I have created a support ticket for you so please check the email and simply reply with your inquiry.

    Also, it would be greatly appreciated if you could provide your registered email address and invoice number in the ticket so our support team will assist you further.

    We look forward to hearing from you in the ticket.

    Kind regards,


    Community Moderator/ コミュニティモデレーター
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