i can login with my laptop, but not my pc. the login button is greyed out. or says not ready.

icecheez_79
icecheez_79 Posts: 1 ✭
in General questions

its excepted in the firewall. it used to work months ago. updated and still wont work.

Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @icecheez_79,

    I recommend restarting the TeamViewer service on your computer.

    If this does not solve the issue, you will need to restart the TeamViewer service on the remote computer as well.

    We explain how to proceed right here:

    Restart TeamViewer service.gif


    Community Manager

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