Account has been assigned to a company

HassanNZ
HassanNZ Posts: 1 ✭
in General questions

My account has been previously used for company access.

Now I decided to subscribe individually.

I couldn't activate my account coz it has been assigned to a company.

Please un-assigned my id from the company so that I'm able to activate it again.

Thank you

Answers

  • Yuri_T
    Yuri_T Posts: 2,256 [Former Staff]

    Hi @HassanNZ,

    Thank you for your post 😊

    We are not able to remove your account from a company profile, but the only company administrator is able to do it.

    Please contact a person who is an administrator of the company profile in this situation, or you need to register a new TeamViewer account in order to activate your new license.

    I apologize for any inconvenience caused and thank you in advance for your understanding.

    Kind regards,

    Yuri

    Former Japanese Community Moderator
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