Maximum session duration to a partner

We have purchased a remote access license for up to 3 computers and still receive the error Connection blocked after timeout.

Any solutions to that?

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thanks for reaching out to us. Welcome to the community :)

It seems that you did not activate your remote access license yet. Please follow this steps:

Have a nice day

Best, Alena

TeamViewer Rise: The event for IT experts
Have you heard?! On October 21, we’re hosting TeamViewer Rise—and we want to see you there! The digital event dedicated to IT experts. Join us to hear industry leaders as they share demos, roadmaps, and real-world strategies for delivering better IT. Take part in our first annual event for Proven, ready-to-deploy…