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still not receiving TeamViewer email for paid account

avis
avis Posts: 1 Newbie

I have a TeamViewer account that needs a password reset and device authorization but the email never arrives in my Inbox, it has been over 4 days. I have checked on my end and the email is not blocked as I see previous device authorization emails I have received before and no @teamviewer.com in my blocklist.


Someone from support please message me so I can give you the email associated with my account (this is a temp account used for forum posting).

Comments

  • Ying_Q
    Ying_Q Posts: 974 Moderator

    Hi @avis

    Thank you for contacting us.

    Can you kindly private message to community moderator about your TeamViewer account please.

    Warm regards,


    Ying_Q

    Community Moderator/中文社区管理员
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