still not receiving TeamViewer email for paid account

avis

I have a TeamViewer account that needs a password reset and device authorization but the email never arrives in my Inbox, it has been over 4 days. I have checked on my end and the email is not blocked as I see previous device authorization emails I have received before and no @teamviewer.com in my blocklist.

Someone from support please message me so I can give you the email associated with my account (this is a temp account used for forum posting).

Ying_Q

Hi @avis

Thank you for contacting us.

Can you kindly private message to community moderator about your TeamViewer account please.

Warm regards,