How to resolve the problem of update teamviewer to version 15

sabrine21
sabrine21 Posts: 1
edited May 2021 in General questions

hello,

Im getting to update Teamviewer to version 15, but It alerts me to an error asking

me to view the log files, but what to do after viewing these logs? Thanks in advance.

How to do please?

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Answers

  • Justin
    Justin Posts: 802 [Former Staff]

    Hello @sabrine21,

    Thank you for your message. To further assist you I need a few more details:

    • Which operating system are you currently using?
    • Could you send me a screenshot of your error message?


    Best,

    Justin

    German Community Moderator

  • You may download the package for .deb-based Linux distributions at the Teamviewer download page or you can use the following wget command to download and install it as shown.Please feel free to change the TeamViewer settings accordingly under Extras --> Options --> Advanced --> Check for new version: Never. and Install new version automatically --> Updates within this major version

    If you get a missing dependencies error, please use the following command to install those dependencies.

    $ sudo apt-get install -f

    Once installation is done, you can start Teamviewer from the terminal or go to Ubuntu Dash Home and type teamviewer and click on the icon to run the application.