On Windows XP SP2 TeamViewer 11.0.59518.0
On Xiaomi Redmi 4X Miui 9.6.2.0 Android 7.1.2 Quick support 15.18.76 and Universal Addon 15.8.5
In the past, I could see the phone screen on the PC BUT remote control was not available.
Now, even though the connection is established, I cannot even see the phone screen on the PC.
I tuned the addon off in accessibility settings, no help.
From another android device it works fine EXCEPT the navigation bar.
Anything I can do apart from OS upgrating?