Paid subscription not working

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This discussion was created from comments split from: Teamviewer won't let me connect..

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AlenaC

Hi @38_Riverwalk

thanks for your post. Welcome to the community.

In order to be able to help you, we need more information. Is your license activated? Please check it in you client under Help --> About TeamViewer --> license

Do you see any kind of error when trying to connect?

Thanks in advance for your answer

Best, Alena

38_Riverwalk

This happens to me every year, happened last year when i was in Mexico I was SO Peeved off as i have to communicate to my family on a personal issue. I ended up paying excessive dollars to re connect.

is there another program other than Team Viewer

38_Riverwalk

I paid my subscription and Team Viewer still wont let me connect - happens every year - NOT HAPPY JAN

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