Upgraded to Business Paid - Did not Receive License Email
Please help.
Upgraded to Business so I can work remotely on my work PC from home.
Paid for the upgrade - did not get an email for the licensing activation.
I have received emails regarding device security - but NOT license activation.
I have checked SPAM filtering and junk mail etc to no avail.
I cannot see anywhere else to log a problem - every time I navigate to the service or the contact options I get nowhere - so I am afraid I have had to ask this question here.
I suspect this will be a relatively simple sales/IT issue to resolve by resending me an activation key. Not sure if I need to (or should) publish the payment/order no here or my teamviewer ID - but I can provide these if needed to get this thing working again.
Comments
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Hello @davecraig,
Thank you for your message.
Please be patient as it might take a couple of minutes before the mail arrives. I know you've done that already, but check your spam folder again.
Best,
Justin
German Community Moderator
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Thanks Justin
I have an email link now... and it seems logical and has activated and upgraded my existing clients/subscriptions.
thanks
Dave
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