Acitivation email issues

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Josh__
Josh__ Posts: 2 ✭✭
edited June 2021 in General questions

Hi there,

I have a commercial account '[removed per Community Guidelines]' that I tried logging into today. Firstly I had to 'trust my device' and secondly I had to activate my account. I missed the first activation email and got them to resend another one. The second email was a blank email with no link or way to activate my account. The first email's token was invalid.

In pure frustration I clicked on the resend activation email button numerous times, each email being blank and no way of being able to activate my commercial account which I need to use.




Any help is appreciated.

Best Answer

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
    Answer ✓
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    Hello @Josh__,

    Have you tried to open up these e-mails by clicking on the three dots?

    Could you please send a screenshot of it?

    Community Manager

Answers

  • JeanK
    JeanK Posts: 6,987 Community Manager 🌍
    Answer ✓
    Options

    Hello @Josh__,

    Have you tried to open up these e-mails by clicking on the three dots?

    Could you please send a screenshot of it?

    Community Manager

  • Josh__
    Josh__ Posts: 2 ✭✭
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    I shouldn't be allowed a computer....


    Thank you JeanK.