I have the single person paid account
Originally started with a free account and upgraded it
Hello @USMG,
You have correctly activated your license.
However, you need to add all the endpoints you connect to, to your TeamViewer interface.
Please find how to proceed in Step 4 of our activation guide:
Teamviewer message:
my endpoint computer (work computer) is already added
In this case, please open a ticket.
Our customer support will be happy to help you.