Trusted device email not received

jmap

I have been trying to log into account management for 3 days and the system keeps saying I need to trust the device and an email will be sent to me, but none is received. No emails appear in junk either. What can I do to get around this issue as it appears now to be a stalemate?

JeanK

Hello @jmap,

Please send me via private message the impacted account so I may check.

EvanIDN

I am having the exact same issue, the email is not coming to us at all, did a global email search in our email domain and no email is getting blocked or received at all.