Log a ticket

Symmetra

I'm having issues logging a ticket - the link to "submit a ticket" just takes me back to teamviewer community.

What is the email address to support/submit a ticket?

Yuri_T

Hi @Symmetra,

Thank you for your post.

You need to submit a support ticket with a licensed account otherwise it comes to the Community page as you mentioned.

Please activate your license first and then submit a ticket: https://community.teamviewer.com/English/kb/articles/72027-how-to-submit-a-ticket

If you have a question about an activation, you can call our support team: https://www.teamviewer.com/en/customer-support/

Hope this information will be helpful.

Kind regards,

Yuri