Not sure what is wrong, but even if I'm logged into my corporate account. When I hit support, it goes somewhere for a second and then is redirected to the general (unpaid) support. Useless!!
Please cancel my subscription
I'm having the same issue, each time I click on submit ticket I get redirected to the general support site. Maybe just add a button to cancel the subscription?
please make sure to log in with your licensed TeamViewer Account when trying to submit a ticket: https://support.teamviewer.com/
The page checks the license and depending on the license attached to the account, it will:
Thanks and best,
Former Community Manager