The Connection could not be established

Ekhwan

Why every time i want to connect my pc via remote this massage always popup " The maximum number of concurrent TeamViewer session has been reached. Please wait until other session are close or expand the number of your session channel". What the problem. i already buy premium account and still same problem over and over again.

Yuri_T

Hi @Ekhwan,

Thank you for your post.

Please read the following article about a concurrent session with a license:

https://community.teamviewer.com/English/kb/articles/4717-what-does-the-message-session-limit-reached-mean

If you have not purchased an additional channel, a premium license will allow you to use one concurrent session as default.

Hope this will be helpful.

Kind regards,

Yuri