Connection on Windows Server 2012 R2 not working

PuntoExe · 2021-06-29T09:29:27+00:00

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PuntoExe

Hello, I have installed the TeamViewer client on Windows Server 2012 R2, it does not connect ...

I see it online, I launch the connection it does not return errors but it does not connect.

Anyone with any ideas?

Thank you.

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JeanK

Hello @PuntoExe,

Thank you for reaching out.

Our development team is aware of this issue. We are currently investigating the situation.

Devices that are impacted are Windows Servers 2012R2 (Win_6.3.9600_S) that are not up-to-date.

Updated OS are not impacted by this issue. Could you check if you can update your OS to the latest version?

Let me know if this fixed the issue.

SAVJR1962

I am currently have the same issue on 2 out of 3 of my 2012r2 servers. all 3 are 6.3 Build 9600. the 2 that fail are teamviewer host version 15.16.8 HC (32bit). and they will try to update but they fail. I can see them and in the TV console just will not connect.

the system I can connect to the teamviewer host version 15.20.6 HC (32bit).