Connection on Windows Server 2012 R2 not working

PuntoExe
PuntoExe Posts: 1 ✭
edited June 2021 in General questions

Hello, I have installed the TeamViewer client on Windows Server 2012 R2, it does not connect ...

I see it online, I launch the connection it does not return errors but it does not connect.

Anyone with any ideas?


Thank you.

Tagged:

Answers

  • JeanK
    JeanK Posts: 6,985 Community Manager 🌍

    Hello @PuntoExe,

    Thank you for reaching out.

    Our development team is aware of this issue. We are currently investigating the situation.

    Devices that are impacted are Windows Servers 2012R2 (Win_6.3.9600_S) that are not up-to-date.

    Updated OS are not impacted by this issue. Could you check if you can update your OS to the latest version?

    Let me know if this fixed the issue.

    Community Manager

  • SAVJR1962
    SAVJR1962 Posts: 1 ✭

    I am currently have the same issue on 2 out of 3 of my 2012r2 servers. all 3 are 6.3 Build 9600. the 2 that fail are teamviewer host version 15.16.8 HC (32bit). and they will try to update but they fail. I can see them and in the TV console just will not connect.

    the system I can connect to the teamviewer host version 15.20.6 HC (32bit).

Trustpilot

Categories

This Week's Leaders