Connection problems Azure AD joined computers

rduplessis

Good day

We have been advised by our support staff that they are unable to use Teamviewer to connect to computers that are joined to Azure AD.

We have a few machines that are joined to Azure AD and it seems to be the only computers affected.

I will attempt to give as much information as possible.

Workgroup joined computer ---> Workgroup joined computer = Working 100% with the auto generated passwords

On-PremiseAD joined computer ---> On-PremiseAD joined computer = Working 100% with the auto generated passwords

Workgroup joined computer ---> AzureAD joined computer = Authentication error unable connect

On-PremiseAD joined computer ---> AzureAD joined computer = Authentication error unable connect

But from AzureAD joined computer can connect to any computer.

Must we do the AzureAD configuration and integration in order to get this to work or what steps do we take to have this resolved.

We are planning in the comming months to join over a 1000 computers to AzureAD and cannot have this problem, if someone can advise will really appreciate the help.

rduplessis

To give additional information. Our setup is like you download and install it from scratch, nothing is modified on the settings of TeamViewer.

• We use the auto generated ID and Password to connect to devices.
• We have no unattended password set.
• Windows Authentication is disabled.

I have also gone through the logs and there are no helpful information either:

CLoginServer::runServer: AuthenticateServer failed, result=0

SessionControl::TerminateSession: Session termination reason LoginFailed