Corporate Account disconnect for commercial USE

FabioSyncro · 2021-07-07T10:20:05+00:00

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From Today I can't stay connected for more than 5 minutes, with a Corporate account.

Some one else have the same issue?

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Can you confirm you are logged in to the license account and both sides of the connection are running on the latest version?

If yes, can you provide info about the involved OS, the TeamViewer versions on both sides, and if possible a screenshot of the error message?

In case you see the following popup, please make sure to update both devices (your local device and the remote device) to TeamViewer 15.

After that, the connections will work again as expected.

Thanks and best,

Esther