How do I access and change automated renewal?

SelH · 2021-07-11T02:48:22+00:00

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SelH

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Esther

You can get all details about your license in the Customer Portal.

📌Please note that you can not cancel your TeamViewer plan within the TeamViewer Management Customer Portal. Please send an email to our Service team by submitting a ticket via our support page. For cancelation details, please refer to our EULA.

More information is in this article:

https://community.teamviewer.com/English/kb/articles/60293-teamviewer-customer-portal

JeanK

Hello @SelH,

You can disable the autorenewal by submitting a ticket.

To submit a ticket to our customer support, please log in with your licensed TeamViewer account (the one your license is activated on) and click on Submit a ticket

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