pc stolen what now?

MortenEthelberg · 2021-07-13T14:52:29+00:00

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one of my remote pc's connected on my teamviewer account has been stolen... so how do i lock that pc out so those who stole it cant access my other pc's ? or better yet can i track it somehow if they are stupid enough to start the pc up without reinstalling everything ?

Thanks for a super program :)

Morten

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Esther

Hej Morten,

I am sorry to hear this.

If you are still logged in on this device, you can perform a remote log out via the TeamViewer Management Console. This will log you out and with this the Computers & Contacts list is not accessible for the thief.

For the log out, please

1) Go to https://login.teamviewer.com/nav/profile

2) Click on Active login

3) Choose the stolen device from the list and click the `X´ icon right next to it. Click Save.

The police can reach out to our security team (in English or German). Please understand we can only give information to official authorities.

Thanks, Esther