Error message says host not connected to the internet or TeamViewer not open. This is not true. Can anyone help me? I operate the client and I'm 25 miles away from the host. We're both on Mac Big Sur.
Haven't have time to do a complete uninstall/reinstall. My host computer is 25 miles away from my client. Will get over there on Thursday (7/22) and report back.
I am experiencing the same issue after upgrading my remote control computer. Did this fix the problem on your Mac?
Thanks so much. I just used the uninstall button on the Teamviewer from my apps folder, so I believe my uninstall wasn't complete. Will use the steps in this article and give it another try.
Best regards,
Monica
We could not reproduce the error on our test devices.
It is most probably a bug on your device(s).
But I might have a last resort solution for you...🧚♂️
There is a specific way of uninstalling TeamViewer (the so-called Manual Uninstallation) that really "erases" everything about TeamViewer on your Mac.
This could reset the settings and solve the issue. It might be worth giving it a try.
Please find how to proceed here:
I hope this will fix the issue!
I've restarted TeamViewer on all devices multiple times. I also uninstalled and reinstalled TeamViewer on all devices, to no avail.
Unless you have something new for me to do, I have no choice but to abandon TeamViewer for a more reliable program. That's sad, because it worked magnificently for a year or more before this happened.
I'm really discouraged and hope you can help me.
Hello @VictoriaWhitsett,
I recommend restarting TeamViewer on all impacted devices.
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