้How to change license: PaidLicense to Business License

patkiti
patkiti Posts: 6 ✭✭
edited July 2021 in General questions

Dear Expert,

How to change PaidLicense to Business License.

Regards,

Pat

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Answers

  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍

    Hello @patkiti,

    PaidLicense and Business License are the same. There is no technical difference between them.

    What are you trying to achieve, do you have a specific issue related to this message?

    Community Manager

  • patkiti
    patkiti Posts: 6 ✭✭
    https://community.teamviewer.com/English/discussion/comment/124186#Comment_124186

    Hello @JeanK ,

    I got the error message "Session limit reached" when A connection to B then C connect to B which different

    license id.


    I'm not sure this issue relates to PaidLicense status?


    image.png


  • JeanK
    JeanK Posts: 6,984 Community Manager 🌍
    edited July 2021

    These messages are not related.

    This means that someone is already using the channel of your license, as indicated in the message.

    If you don't think someone is using your license at the same time as you, please contact our customer support for investigation:

    Community Manager

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