link icon
Ask The Community

TeamViewer is one of the winners of the European Customer Centricity Award 🥳

Please find more information here.

People can not access my computer when trying to connect with me. free version. how to fix it.

OK, I am using the free version. People can not connect to my computer when I give them my ID and password. How can I fix this. Thanks


  • JeanK
    JeanK Posts: 4,733 Senior Moderator

    Hello @LouM,

    In order to better understand your issue, could you please send some relevant screenshots?

    French Community moderator


    Soutenez-nous sur Trustpilot


    Support us on Trustpilot