Update the remote Teamviewer

Tommaso_B · 2021-07-26T08:21:55+00:00

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Hello, when I try to connect from my commercial v.15.19.5 to another v.15 licence the above message appears but no chance to move forward. I can only open the following page:

any suggestion?

Thanks

Tommaso

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Esther

Hi Tommaso,

Can you check the TeamViewer version installed on the remote device?

Thanks, Esther

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