link icon
Ask The Community

Do you want to enjoy the new TeamViewer user interface for Windows?

Download the new version and let us know what you think about it! 👉 Please click here 👈

Remote Control Connection

Otakar Posts: 4 ✭✭

My over the internet connection is working "one-way" only. I can connect from computer A to computer B, but not the other way round. It is showing my other computer as being "offline" even though I know it is online. Please advise.


  • JeanK
    JeanK Posts: 5,021 Senior Moderator

    Hello @Otakar,

    Please make sure you are connecting to the correct TeamViewer ID.

    If this does not help, I recommend deleting the computer from your list and adding it back.

    French Community moderator


    Did my response answer your question? Help out others and select it as the Accepted Answer

    👉 Have you already tried out the new TeamViewer user interface? Do you want to give feedback? 👈
    ✅ GREAT - Go Ahead!