Can’t sign into app on ipad

Handsomeinked

I’ve just installed the app on my iPad, I go to the account settings and there doesn’t appear to be a way to sign in. I’ve tried everything I can think of. Help.

Ying_Q

Hi @Handsomeinked,

Thank you for contacting us on TeamViewer Community.

Did you see any error message on your device when sign in?

Usually there is an extra action of adding trusted device, kindly follow the instruction to confirm trusted device and sign in.

Hope the information can be helpful.

Best regards,

Ying

Montythompson

Hi

Ive just liscend the app and am also having the same issue on my iPad pro

Ying_Q

Hi @Montythompson,

Thank you for contacting us on TeamViewer Community.

We are sorry to hear that.

Can you kindly share the error message please.

Alternatively, kindly contact TeamViewer Support Team for more assistance.

Thank you for your understanding and support!

Warm regards,