Lost account

Erwann

Hi everyone,

I have another account that I would like to connect to but I no longer have the password or the authentication code, it's a professional account with a license and I don't know how to recover it, any ideas?

Best regards,

JeanK

Hello @Erwann,

If you have Two-Factor-Authentication activated on your licensed account, please contact our support via phone.

Our team will guide you through the procedure: Contact us via phone

📌Note: Please prepare your invoice before calling, so our customer support can identify you.