I provide support to XP systems where TV 15 cannot be installed

mlema · 2021-08-05T15:02:31+00:00

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What is the solution for this case? I have several XP machines that cannot be upgraded to any newer OS , because they're running medical software that has been only validated to XP, what can I do? My connections are being limited to 5 minutes

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Justin

Hello @mlema,

The latest version you're able to use might be 14.2. You can find all supported operating systems here:

https://community.teamviewer.com/English/kb/articles/24141-supported-operating-systems

You'll find additional information about those timeouts here:

https://community.teamviewer.com/English/kb/articles/108803-time-limitation-on-licensed-connections

Best,

Justin

mlema

Thank you @Justin , unfortunately the latest version is being accepted by several XP (Not SP2) is only TV Version 10, also in XP 64 bits, it's only TV 10, what can I do to avoid the 5 minutes limit? I have a TV 15 paid suscription

Thank you

Martin