No Sound if I Connect from Windows 10 to a MacBook Pro

Pete777
Pete777 Posts: 1
in General questions

Hello,

If have the following problem, if I connect from a Win10 Pro PC to my MacBookPro I get no sound.

I checked the options and the "sound and Musik" forwarding is activated on both team viewer clients in the options.

What can I do?

Answers

  • Justin
    Justin Posts: 802 [Former Staff]
    edited August 2021

    Hello Pete777,

    Check out the comment from @Scotty to get further information:


    https://community.teamviewer.com/English/discussion/comment/31862#Comment_31862


    Best,

    Justin

    German Community Moderator

  • GordonH
    GordonH Posts: 1

    TeamViewer 15.21.4 for Mac OS.

    I set up TeamViewer on both Macs, making sure that TeamViewer had access to the Microphone on both systems. I started a Remote Control session, and then started Audio and unmuted MY microphone. As soon as that was accomplished, the remote user could hear my voice.

    However, nothing I tried in the course of 45 minutes would allow me to hear sound from their microphone. TeamViewer has access to their microphone in Security & Privacy. I turned up the level for their microphone in Sound. I also made sure in TeamViewer, Preferences, that audio input was set to Built-In Microphone on their Mac.

    Likewise, in Speakers, both systems say Built-In Output.

    They can hear me, I can't hear any sound from their microphone. There is a possibility that their microphone is muted, but I can't find any control to unmute it.


    Thanks for looking

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