Teamviewer 11 Discontinued???

kingstripe

I have a teamviewer 11 business license.

Recently I noticed that I get disconnected after logging in to a computer after 5 minutes.

I hear that teamviewer versions 5-10 are being discontinued sept 15th and a newer version of teamviewer is offered but it says nothing about teamviewer version 11.

What will happen on sept 15th?

Justin

Hello @kingstripe,

TeamViewer version 11 is not getting deprecated. Please make sure to check the device you are connecting to and make sure it's not running on TeamViewer version 8 - 10.

Also check out this article:

https://community.teamviewer.com/English/kb/articles/108803-time-limitation-on-licensed-connections

Please find more information regarding TeamViewer versions to be deprecated here:

https://community.teamviewer.com/English/discussion/109492/complimentary-teamviewer-15-access-for-legacy-versions-to-be-deprecated

Best,

Justin