Logging into another computer

I work from home and when I try to access my work computer it does not connect. It says that the connection is not open.

How can I keep the connection open all the time.

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Justin

Hello @mpf5257,

Please make sure TeamViewer is up-to-date on both devices. Additionally, check out your firewall settings and open the ports TeamViewer uses. You can find those here:

https://community.teamviewer.com/English/kb/articles/4139-which-ports-are-used-by-teamviewer

Let me know if that solved your problem.

Best,

Justin

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