I work from home and when I try to access my work computer it does not connect. It says that the connection is not open.
How can I keep the connection open all the time.
Hello @mpf5257,
Please make sure TeamViewer is up-to-date on both devices. Additionally, check out your firewall settings and open the ports TeamViewer uses. You can find those here:
Let me know if that solved your problem.
Best,
Justin
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