I used the same installer file to install my "team viewer" and my client's "team viewer", but I can't access the client computer.
How can I solve this?
my "team viewer" version is 12.0.81460 and my client's version is 12.0.224043.
Hello @Jucelio,
Please update both instances to the latest version of TeamViewer supported by your operating systems. In order to use previous versions, you need a TeamViewer license.
Find the supported operating systems, here:
Best,
Justin
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