I used the same installer file to install my "team viewer" and my client's "team viewer", but I can't access the client computer.
How can I solve this?
my "team viewer" version is 12.0.81460 and my client's version is 12.0.224043.
Please update both instances to the latest version of TeamViewer supported by your operating systems. In order to use previous versions, you need a TeamViewer license.
Find the supported operating systems, here:
German Community Moderator