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How to solve this The entered license is invalid

I order additional license for teamviewer pilot. then i received activation link...then i click the link i enter my login name and password then i click activation button...then show this "The entered license is invalid" below the print scren.

Thank you.


  • Ying_Q
    Ying_Q Posts: 1,946 Moderator

    Hi @LuisLabos,

    Thank you for reaching out us on TeamViewer Community.

    Kindly check out the knowledge article - Pilot activation for more information please.

    For more assistance, kindly contact TeamViewer Support Team via ticket with your licensed account or phone for a direct conversation on TeamViewer invoice please.

    We thank you for your understanding and patience.

    Best regards,

    Community Moderator/中文社区管理员