Connecting to Mac remote gets the message partner's TV isn't running yet.

LarryGoodwin

We start TeamViewer on the MacOS Big Sur and it works fine. Disconnect and come back another time to connect and get the same message. Start TeamViewer and it works. Is there anyway to tell why it is quitting or something we can change to keep TeamViewer active?

Justin

Hello @LarryGoodwin,

Could you check your power options on your macOS and check if it goes to sleep after a certain time?

Let me know if that issue persist, when turning it off.

Best,

Justin

LarryGoodwin

Thank you for your answer. We will check the Mac System Preferences and make sure Wake for network access is checked.

Do we need to list TeamViewer in the Allow incoming connections list under System Preferences Security and Privacy?

And in the TeamViewer General preferences I assume we need to Configure Wake-on-Lan.