Got 2 TeamViewer accounts but for one of them I cannot get the trusted device email through

ES_Andy · 2021-09-15T07:30:21+00:00

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I have 2 TeamViewer accounts one is for remotely connecting into sites and the other to connect to users.

I have not signed into this one account before so cannot open the management console via the TeamViewer desktop application , and cannot get the trusted devices email through. Both emails attached to the accounts are different but on the same mail domain. 1 of the trusted emails go through straight away and the other never hits our email domain.

Any help would be much apricated!

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Justin

Hello @ES_Andy,

Go ahead and send me the email address you're having problems with via PM.

Best,

Justin

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