i received an email to tell me to check my credit cart for renewal

i can't find where i should go to update credit card info in teamviewer web console


regards

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Answers

  • Akiho
    Akiho Posts: 1,411 Moderator
    edited October 2021

    Hi @dauger,

    Thank you for contacting TeamViewer Community.

    You can update credit card information from Customer Portal. In order to access Customer Portal, it requires to activate Customer portal via activation link.

    If you cannot find the Customer Portal activation link, please kindly to contact Customer Support team directly.

    For more information regarding Customer Portal, feel free to check the knowledge article - TeamViewer Customer Portal.

    If you have further question, feel free to post it on the community.

    Best Regards,

    Akiho


    Japanese Community Moderator / コミュニティモデレーター