teamviewer.com link icon
or
Ask The Community

My company has TeamViewer Corporate but I keep getting License already activated,

Hello, The company I work for has a TeamViewer Corporate account, bet when I use the activate link it gives me a message 'License already activated' and my account stay 'Free'.

Best Answer

  • JoshP
    JoshP Posts: 814 Senior Moderator
    edited September 2021 Answer ✓

    Hello,

    Thanks for your post.

    Your company may have already created a Company Profile - In this situation, you would need to request addition to the profile to utilize the license.

    Information on the steps can be found here. I have summarized what you should do below:

    • Go to https://login.teamviewer.com/cmd/joincompany
    • Log in with your own TeamViewer credentials
    • When prompted, enter the email address of the Company Admin - this would be the user(s) in your company that manage the license

    Should you have any trouble with this, or require more clarification, we recommend reaching out to our support teams directly. You can find local numbers here.

    Josh P.
    Senior Community Moderator

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

Answers

  • JoshP
    JoshP Posts: 814 Senior Moderator
    edited September 2021 Answer ✓

    Hello,

    Thanks for your post.

    Your company may have already created a Company Profile - In this situation, you would need to request addition to the profile to utilize the license.

    Information on the steps can be found here. I have summarized what you should do below:

    • Go to https://login.teamviewer.com/cmd/joincompany
    • Log in with your own TeamViewer credentials
    • When prompted, enter the email address of the Company Admin - this would be the user(s) in your company that manage the license

    Should you have any trouble with this, or require more clarification, we recommend reaching out to our support teams directly. You can find local numbers here.

    Josh P.
    Senior Community Moderator

    ---

    Did my response answer your question? Help out others and select it as the Accepted Answer

  • jord
    jord Posts: 2 ✭✭

    Thanks Josh, Weird that I was the only one at out company who had to do that.