No activation email, please response.

MichaelStar Posts: 1 Newbie
edited September 2021 in General questions

Dear Support,

No activation email sent to me. Please response.


  • shravanitudi
    shravanitudi Posts: 1 Newbie

    Purchased teamviewer 3 days back till today i Did not received activation mail ...

  • .Carol.fg.
    .Carol.fg. Posts: 841 Moderator

    Hello @MichaelStar and @shravanitudi ,

    Welcome to the TeamViewer Community!

    The activation email is usually sent very fast after the purchase.

    I would recommend checking your spam and junk folder; and if you did not receive anything, I would advise contacting our Customer Support by phone or online chat.

    The Customer Support contact information can be found here: Customer Support - TeamViewer

    I hope it helps 😊

    Portuguese Community Moderator