Trusted Device Mails are not sent

krengbea · 2021-10-05T12:02:21+00:00

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I'm trying to login with my new teamviewer account. There comes a message, that a you sent me a mail to add this device to my trusted ones. But i don't receive any mail.

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johmi

I have the same problem. I've tried it on several days and i just don't receive the mail. Please help

Justin

Hello @krengbea and @johmi,

Please send me the emails via PM. I'll look into it.

Best,

Justin

T_saber

Hi @Justin

kindly be noted that I have the same issue, I can't receive any e-mails when tending to access my TeamViewer account to add the devices as trusted ones.

I had to create a second account just to post a response here, I can't access anything.

Please try to help me as soon as possible because it's an enterprise account not a personal one so that I can not use Any other account than mine.

Thanks

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