Where to find account info?

mgeurs · 2021-10-09T14:38:37+00:00

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mgeurs

where do you find your account payment info to check if credit card is correct for renewal

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Akiho

Hi @mgeurs,

Thank you for contacting TeamViewer Community.

You can confirm payment information from Customer Portal. In order to access to Customer Portal, it requires to activate Customer Portal via activation link.

If you cannot find the Customer Portal activation link, please contact Customer Support team directly. Before calling Customer Support, please prepare your order number or invoice number.

For more information regarding Customer Portal, feel free to check the knowledge article - TeamViewer Customer Portal

Hope this could help.

Best Regards,

Akiho

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