How do I control a win xp laptop from a win 10 laptop with ver 15.22.3 (32 bit). Have tried with ver 14.2 on the XP. /Arne
With a license, you can connect to Windows XP devices.
With the free version, you can't connect to Windows XP devices.
Hope this helped. 😊
All the best,
/JeanK
Hello @groton6,
Indeed, we receive this question quite frequently. 😅
Connecting to a Windows XP machine requires a license because the free version is only usable with the latest version of TeamViewer on both ends.
If you are using the free version, you must update your TeamViewer clients to the latest version. The latest version is currently v15.
You will find all the information you need in our Knowledge Base article here:
📌 Note: If your hardware is not compatible with the latest version, there is nothing we can do to make the free version work. We thank you in advance for your understanding.
As Windows XP does not support the latest TeamViewer version, using the free version won't be working in this scenario.
Please find all the information regarding compatibilities in the article below:
However, if you have a license you should not have any issue with connecting to Windows XP devices.
Do you have a license? Or are you using the free version?
JeanK
thanks very much, Francesco
Reply : should not have any issue with connecting to Windows XP devices o MUST not have any issue with connecting to Windows XP devices, thanks, Francesco
Jeank said : However, if you have a license you should not have any issue with connecting to Windows XP devices.
From Francesco : should not have any issue with connecting to Windows XP devices o MUST not have any issue with connecting to Windows XP devices, thanks, Francesco
No one have gave a reply to me : my question is :
should not have any issue with connecting to Windows XP devices or MUST not have any issue with connecting to Windows XP devices, using a licence ? It is important before to decide to buy a licence.
thanks, Francesco
Will any license do for the connection to Windows XP?
Hi @Jhonty,
Correct - any license will do for the connection to Windows XP devices.
If you have any further questions, please let me know.
