seems to me that I should get an email after paying an invoice that includes a receipt for proof of payment, expense purposes etc. How do I get a copy of my receipt?
How do I get a copy of the receipt for my subscription?
Hello @bgatterman,
Thank you for contacting us in the Community!
For the copy of the TeamViewer invoice, you will find it in your email inbox as it usually comes with the order confirmation.
For the copy of the Payment receipt, it will be sent out to you automatically by default. I would first suggest you check your email inbox and sometimes the spam folder. However, if for any reason you have not been able to receive a copy of the receipt. feel free to talk to our Support Team about getting copies of the invoice and payment receipt. It is also recommended that to activate the Customer Portal in the conversation, then you are able to access your invoice and manage your subscription within one page at anytime.
Hope my answer helps you and wish you a great day!
Best,
Ying_Q
